Setting up the printer

Today I’m going to walk you through how to setup your printer in Windows operating system. Majority of the steps are the same for Mac and Linux.

First off, you are going to open your internet browser and navigate to the website. Click on “Help” and then in the search box type “Setup Printer” and click “Setup Printer and Cash Drawer”. Note that this guide is for Geelus version 4.0 and above so if you are using earlier versions other instructions apply. Please feel free to contact us for more details.

Let’s start by installing the printer using the driver CD or from an online source. If you scroll down you can see the driver links for different types of printers. You can simply click on any of these links and then click on “Download” and then find the right printer that matches the one that you’re using and then choose your printer model. After choosing the model you can see the list of software compatibilities. Choose the software that you are using and click “Download Page” and then scroll down and check the “Accept Terms and Conditions” box and then simply click on “Download” to start. Note that when the printer is installed it will print a test page.

The second step is to navigate to the settings and make sure that the printer name on Geelus matches the printer name in your control panel. So login to your store and then navigate to “Settings” and then “Print Templates”. If you open one of these templates, you can see the printer name is “Receipt Printer”. What we need to do is to make sure the printer name in control panel is “Receipt Printer” to match the name of your printer in Geelus. Open “Control Panel” and then in the search box type “Printer” and choose “Devices and Printers”. You can see a list of all your printers on this page. Right click on the printer you are using and choose “Printer Properties” and then enter “Receipt Printer” to match the name of print template in Geelus.

Next step is to download the latest version of “Java Run Time Program”. Simply click on the link and then click on “Java Download” and then on “Agree and Start Free Download”. Wait for the download to finish, and then install the program.

Now let’s go to the next step: downloading the printer application. Click on the link to start downloading the app. After the download is completed, click on the downloaded file to open it. Then drag and drop the Printer folder onto your desktop to unzip. Then navigate to desktop to open the “Printer” folder and then right click on the “Run” file and choose “Edit”. If you see this window choose “More Info” and then click on “Run Anyway”. You can see that it’s showing the printer folder path. All you need to do is to replace the folder path by copying the path where the folder is downloaded and pasting it to replace the current path. Now save your file and close the Notepad.

Double click the “Run” file to start the app.

Next step is to add this line to the end of the host file. In order to do so search for Notepad and then right click and choose “Run as Administrator”. Then click on “File” and then “Open” and navigate to “Local Disk C”, “Windows”, “System 32”, “Drivers” and then “ETC”. Show all files and choose the “hosts” file.

As you can see, I already have this line on my “hosts” file. Please make sure to copy and paste it at the very end of this file and then save and close the Notepad. In case you are using a different operating system like Mac or Linux, you can always check out this guide on doing the same steps on different operating systems.

Your printer and connected cash drawer should be working now. Let’s test by going back to your store and placing a “New Transaction” following the steps from previous tutorials. Once you choose “Cash” as the payment method you should see the following options which allow you to open the drawer, print a store copy or a customer copy for this transaction. Clicking on the checkbox should start printing and open your cash drawer.

Note that the “Local Services” program should always be running and closing it will stop the printing. In order to automatically run the local services app every time you log on to windows, you need to use “Task Scheduler”.

Simply search for “Task Scheduler” and open it. Choose “Create Basic Task” and name it “Geelus Printer” then click “Next”. Choose “When I Log On” and click “Next”. Make sure “Start a Program” is selected and click “Next”. Now click on “Browse” and navigate to the “Run” file under the printer folder on your desktop and double click on it. Finally click “Next” and then “Finish”. Now every time you log on to Windows, the printer program will start automatically.

Your printer should be connected and ready to use now!