Privacy Policy

Geelus values your privacy

Geelus considers the guarding of your privacy as of the utmost importance. This Geelus Privacy Statement states our commitment to maintaining your privacy.

Reasons for collecting information

Geelus only collects such information as is necessary to conduct business with you. You will always know what information is being collected, and will have the option to choose how Geelus utilizes your information to communicate with you. We will only collect information by lawful and fair means and not in an intrusive way.

Geelus and its service providers will only use personal or business information you have supplied in order to:

  • identify you as the product owner and to provide better customer service to you, your business partners and your employees
  • perform authored financial transactions with you and your associated service providers
  • operate our business as it pertains to you
  • keep you informed about Geelus products and services and those of relevant business partners
  • fulfill legal and regulatory obligations

Aggregated data that contains no information specific to a particular person or business may be shared with our business partners, for example, aggregated statistical trend in a particular industry sector.

How we use your information

Geelus uses the information you supply in many ways necessary for us to do business together: product promotion, order fulfillment and product registration, provide transactional services and customer support and for secure access to Geelus websites.

Data Protection Authority

If you are a resident of the European Economic Area (EEA) your dealing with data is subject to the General Data Protection Regulation (GDPR). Please find out more in the GDPR tab.

Product promotion

Geelus needs to be able to contact you about product upgrades and new product releases and to inform you of new services relevant to your business, including special offers (you may, however, notify us at any time that you do not want to receive any marketing communications from Geelus)

Order fulfillment

When ordering products and services, you must provide contact information (such as name and delivery address) and financial information (such as credit-card number and expiration date if you are using this payment method). Geelus uses this information to fulfill your order and bill you. If we have trouble processing an order, this contact information is also used to get in touch with you to resolve the problem.

Data Protection

Geelus is also committed to protecting your information offline. All of your personal and business information, not just sensitive information, is restricted to only those employees who need it to perform a specific task.

Control over your information

  • You have the option to opt-in or out from Geelus’ product and service offers.
  • You have the option to opt-in or out from Geelus’ software update notifications.

Accountability and legislative compliance

Geelus informs its employees about the importance of confidentiality and customer privacy through its operating procedures, training programs and internal policies. Geelus will take appropriate disciplinary measures to enforce privacy responsibilities of its employees. If Geelus contracts with external service providers to provide service support, Geelus will require them to conform to the Geelus privacy policy.

The Geelus Privacy Statement has been developed in accordance with relevant local and international privacy legislation.

Correction of problems

If you have any questions or you believe that Geelus has not adhered to this Privacy Statement, please contact the Privacy Officer in your local Geelus office. We will then use all commercially reasonable efforts to promptly determine if there is a problem and take the necessary corrective action.

In the event that you need to update or correct your personal or business information, you can do so by email to [email protected]

Changes to this Privacy Statement

Any changes to this Privacy Statement that may be made from time to time will be available on the Geelus website. You can also obtain a copy of the current Privacy Statement by either emailing or writing to the privacy officer in your Geelus account manager.

Sub-Processors Authorized to process customer data for Geelus service

Geelus and its Affiliates use a range of third party sub-processors to assist them in connection with the Services. These third party sub-processors include:

  • Microsoft – United States
  • Amazon  Web Services – United States
  • GoDaddy – United States
  • SendGrid – United States
  • Clicksend – Australia
  • Plivo – United States
  • Twilio – United States
  • Windcave – New zealand