Take your business to the clouds

Cloud computing is the new generation of software applications. It is also known as SAAS (software as service).
This model of computing is used by the largest companies in the world like Google, Apple, Microsoft, and Yahoo. In our daily life, we are constantly using applications like Facebook, Gmail, Hotmail, or Twitter.
All of these applications are cloud-based or use the SAAS model.

Geelus is also taking advantage of cloud based technologies to help businesses around the globe. Following are some of the benefits and advantages of the Geelus cloud based systems compared to the traditional software applications:

• Access from the browser or install on any computer at no extra cost
• Unlimited upgrades and added features at no cost.
• No upfront investment or lock in contracts. You only pay for what you use.
• No maintenance fees (like servers, licences, backup, technicians …) and you will only pay for a predictable monthly subscription
• No data loss or damage by virus or hard disk crash
• No backup is required. All data is backed up by our powerful servers around the globe
• Access any time anywhere
• Mobile reports on all smart phones and tablets like iPhone, iPad, Android and Windows phone
• Runs on your Windows, MAC and Linux.
• Your business can be integrated with the best online marketing platforms available.

In essence, cloud computing helps you focus on your business instead of dealing with technical difficulties caused by hard disk failure, Windows or MAC crashes, damages, viruses and so on.

Start focusing on what matters to your business by signing up for our free trial today!

Training is one of the critical steps before starting to use any new software application.

We have developed the magnificent unique user interface of Geelus and taken extra steps to make sure the interface is convenient to use and easy to learn for owners, managers and employees.

Ease of use, avoiding clutter and following the simplicity has always been our top priority in developing Geelus. Our professional user interface designers follow the rule of simplicity though out the entire design process.

Geelus cloud based software is designed based on the daily needs of the businesses using it. No computer or IT skills is required! We are proud of having people more than 68 years old, with no prior computer knowledge, learning and using the software everyday.

Total employee training time varies between 10 minutes to half an hour per employee. Using our professionally designed help system and the training videos, you can train your employees spending not even a minute! You just send them to the help page and we will take care of the rest.

Please visit the links below to see how easily it works for you and your business, be guided and enjoy this powerful software:

• Menu
• Training videos
• FAQ
• Terms and conditions
• Privacy policy

However if you are an owner and need some more information or support, our help desk and friendly customer service team are here to help you immediately. You can simply send your question from within the software and receive a response within an hour of sending the question.

Geelus guarantees the shortest training time for you and your staff.

Therefore Geelus is flexible enough to give you unlimited power to customize the software to meet your specific business needs.

Geelus is designed to provide the ultimate level of customization.

Workflow – Customize your workflow and decide what you wish to track.

Items – Create your products and services with custom images and re-arrange them accordingly.

Themes – Create your products and services with custom images and choose a theme that matches your taste.

Templates – Customize your email invoices, text messages (SMS), printed receipts, payment pages and more.

Geelus has been designed to provide countless customization for all your prints, emails, text messages and payment pages. You can have multiple print, email or SMS templates to send or print at different occasion.

Layout – Display your items the way you want it.

Categories – Group together your items according to class, style etc. You have the option to use a separate sequence (Transaction number prefix) in order to track items under the same group.

Attributes – You can customize attributes based on colors, sizes, shapes, etc. You can create your own attributes and define it as attributes in the software.

Payment methods – Customize your payment methods with your own terms. See sample payment methods below:

Register – The register is the center of all transactions, you can customize the register by adding the essential elements such as layout, automated actions, processes and payment methods. You can add as many registers you need for your business.

Taxes – You have the power to include or exclude taxes to the transaction. You can add all available taxes in your country and select among them what to use for the transaction.

Surcharge/Discount – Create and customize surcharge/discounts for your customers.  You can create as many surcharge/discount to different transactions and select between a “surcharge/discount percentage” or “surcharge/discount amount” to be added or deducted to the transaction. You can set to apply the percentage on single item or on the entire transaction.

Notes – You can add pre-defined notes to transactions/transaction details or invoices.

Price books – Customize your items with different prices (discounted or wholesale prices) and group them together for your different kinds of customers.

Make informed decision using the powerful reports Geelus provides on your sales, employees or customers.

Geelus is specially designed to cater to all types of businesses.

Geelus is the first cloud-based software for dry cleaning and alterations since 2006. Now it has ventured to cater to different types of businesses. Our great features have been supporting thousands of stores on all seven continents. Geelus is strategically made to fit all kinds of business needs. This makes a considerable difference when it comes to the overall workflow, performance, simplicity, and effectiveness of the software.

Our fine quality software is made specifically to meet the needs of the supported businesses. We constantly receive ideas and feature requests from hundreds of our clients around the world, prioritize the requests and keep improving the software to meet those needs. After the software is updated, every client will automatically be switched to use the latest version and take advantage of the new features.

Geelus is a result of the constant feedback from our clients around the world. Sign up for our free trial and start using this powerful business management tool now!

Referral marketing system

Geelus is using a referral marketing system that both benefits the business and the person in charge in bringing more customers to the company in exchange for the referrer’s points. Referrer’s points can be spent to purchase items or can be encashed the same as the customer’s loyalty points.  

Using the referral marketing system in Geelus, you can easily track the referrer’s total points acquired. With the help of the software, it would no longer be tedious and time-consuming to keep track of all the referred transactions. 

For more information on how the referral marketing system works, please click here.

Using the complete and easy-to-use clock-in/out feature, you can keep track of the employee’s work hours and entry/exit times, as well as a number of hours, worked per day, week or month.

Employees can clock in/out any number of times during the day. You also have the option to set the minimum break per day and Geelus will automatically deduct that from the total worked minutes without the need to clock in/out for break time. Navigate to Account Settings – Company to change the minimum break.

Only users with access to “Can edit timesheet”, “Reports – employee timesheets”, “Tools – employee timesheet” in Account Settings – Roles can edit/delete the times if required.

How to access employee time-sheet and generate time-sheet report

• To clock-in or clock-out 
• Generate employee time-sheet report

For more details on how to set-up surcharge and discounts please click here.

Check the following links below to have a better understanding of how surcharge/discounts work

• Adding surcharge/discounts to new transactions
• Adding surcharge/discounts to the register

Geelus reports help you truly stand on top of your business. We are constantly adding to the reports based on the feedback we get from our clients.

Geelus gives you full control over setting the “report access level” for each individual user.
The system will limit what information is accessible based on the access level allocated to the user. Unlimited levels of access to protect the data and privacy.

It allows to create multiple roles (i.e Employees, Manager, Owner) and set up role access in “Account Settings – Roles“. 
e.g. Users with “Owner” role will have full control to the system and all information, whereas users with “Employee” role will have a more limited access, (which is configurable by the “Owner”).

Data safety and privacy is very important to us and Geelus is designed to enforce it. With unlimited level of access the data access is restricted according to the role. You can assure your data is safe. No one can access your data unless you authorize.

• Customers report
• Transactions report
• Payments report
• Employees report
• Items report
• Bulk invoices report
• Registers report
• Subscriptions report

These reports can be accessed as soon as you set up role access to each individual user.

Customers Report

This report is consist of the following:

New customers – This report provides a table of newly added customers over a period of time. It helps the managers in evaluate their businesses and when it’s time to focus on advertising.

New vs. returning customers – This report provides the data needed to understand the behavior of customers over a period of time. It shows the number of new and returning customers and their orders.

Accounts receivable – This report is mainly for businesses that allows the customers to pay later using bulk invoicing with corresponding due dates.

Customer list –  This report contains customer transactions and subscriptions.

Transactions Report

Transactions report contains all information relating to a transaction. It helps monitor the transaction record on a daily, weekly or monthly basis. It provides a comprehensive report of the transaction details and makes it easy for the manager/owner to identify possible issues.

Payments Report

Payments report enables you to view and export all the payments receive. When it comes to tax time, “Payments Report” is the best report to reflect your income. This report can be used to export your income into excel or csv formats which can later on be imported by any accounting software like QuickBooks or Xero.

Employees Report

Employees report is a record of employees performance based on their duties and responsibilities. This report enables the management to be aware of the employees productivity and efficiency in order to provide better customer service experience.

Employees report is consist of the following:

Processes – Shows the series of actions or steps the employee is doing in production to fulfill the duties and responsibilities.

Transactions – Shows all the orders placed by an employee over a period of time.

Time-sheets – Shows a report of all employees clock-in/out report over a period of time. Ability to add or modify the date.

Comparison – Shows a comparison of all employees production or transactions in a chart.

Items Report

Items report is the record of all items that are included in the transaction. This report shows the names of the items included, quantity, price and surcharge/discount information.

Bulk Invoices Report

This report is a detailed information of transactions that are processed using bulk invoicing made for on-account or special customers.

Register Report

Register report is the record of all cash and credit totals. It includes the opening and closing hours of the store. The report shows the total cash recorded versus the actual and the total amount receivable through card versus the actual.

Charts are powerful tools that can help you make strategic or tactical decisions about your business. Using the power of charts you can identify if your business is growing or sliding. If you need to advertise more or you need to improve your quality and customer support.

There are several charts in Geelus that could greatly improve the business performance:

1. Transactions chart
2. Payments chart
3. Employees chart

Note: The charts access is available as soon as you allow the user to have the role access in “Account Settings – Roles“.

Transaction report contains all information relating to a transaction. It helps monitor the transaction record on a daily, weekly or monthly basis. The manager/owner who has the access of this role can easily identify possible issues through the use of chart.

The payments report chart helps in reflecting income over a period of time. You can check the total payments through chart on a daily, weekly and monthly basis.

Employees performance chart helps in analyzing employees productivity, efficiency in placing transactions, attendance, and comparison between employees overall performance.

Processes – This chart shows production over a period of time.

Daily – Daily production report

Weekly – Weekly production report

Monthly – Monthly production report

Transactions – Shows all orders placed by an employee over a period of time.

Timesheets – Shows a report of all employees attendance over a period of time.

Comparison – Shows a comparison of all your employees performance.

Geelus automatically tracks the transaction from the second you submit it.

By using the fully encrypted pin, you will know who submitted the transaction, who charged the client, who processed the transaction, who completed the transaction and finalized the transaction at the end, and exactly on what date and time.

All past and recent transactions are found in “Transaction History“. All statuses of the transaction changes every time there is an activity like payment and collection.

We take data security and privacy seriously. To keep your data safe from unauthorized access, you will need to select a user “Role” when creating a new user in your system.

The software has the ability to create multiple users with different levels of role access. The owner usually has unlimited access and can create other users’ roles in the software. This way, employees will have limited access to other roles that are intended for managerial positions. Thus, it gives privacy and security to information such as settings and reporting.

Note: You can always add role access and create more users according to your store needs.

As soon as you set role access to the users, it will limit them to access other features and pages. This means the complete level of protection and privacy to your business. Find out more about how to set up roles here.

Sending text to your customers is an automated actions. As soon as you set the right trigger action, your text is sent automatically.

The system has the ability to do the following:

• Create text message template
• Edit text message template
• Duplicate text message template

For more information on how to set up text templates please click here.

After setting up text templates for notification, the following trigger actions are available depending on your business needs:

• Upon adding a new transaction
• Upon editing or continuing a transaction
• Upon any payment
• Upon payment in full
• Upon on-account payment in full
• Upon layby payment in full
• Upon transaction process
• Upon transaction done / fully processed
• Upon item collection
• When all items collected
• Upon completion (paid + done + collected)
• Upon adding in-store credit
• Upon creating a new bulk invoice
• Upon register closure

For more details on how to set up text/email automated actions, please click here.

Email is one of the most powerful modern method to send customer notifications. Geelus made this as an automated action that can be sent automatically after setting the right trigger actions. It allows you to create and add document email attachments.

The system has the ability to do the following:

• Create email templates
• Edit email templates
• Duplicate email templates

For more information on how to create email templates, please click here.

After setting up email templates for notification, the following trigger actions are available depending on your business needs:

• Upon adding a new transaction
• Upon editing or continuing a transaction
• Upon any payment
• Upon payment in full
• Upon on-account payment in full
• Upon layby payment in full
• Upon transaction process
• Upon transaction done / fully processed
• Upon item collection
• When all items collected
• Upon completion (paid + done + collected)
• Upon adding in-store credit
• Upon loyalty points collection
• Upon creating a new bulk invoice
• Upon register closure
• Upon transaction page payment
• Upon invoice page payment
• Upon adding a new subscription
• Upon subscription payment
• Upon subscription payment failed attempt
• Upon max subscription failed attempt reached

For more details on how to set up email automated actions, please click here.

Opening a cash drawer is one of the action types of an automated action that is accessible to users who have access to this role. The system has a fully encrypted end-to-end protection for pin numbers to users that makes it secure all the time. In order to perform this role, the owner shall give access by adding the “Transact – pay” role in “Settings – Roles” for the user (i.e Employee) to have access.

Open cash drawer is one of the action types of the system’s automated action.

Options available for “Open cash drawer” action type:

• Payment method using: allows you to select what payment method will open the drawer.
• Printer name: the printer name that is connected to your cash drawer

Trigger actions for “Open cash drawer”:

• Upon adding a new transaction
• Upon editing or continuing a transaction
• Upon any payment
• Upon payment in full
• Upon on-account payment in full
• Upon transaction process
• Upon transaction done / fully processed
• Upon item collection
• When all items collected
• Upon completion (paid + done + collected)
• Upon creating a new bulk invoice

For more details on “Open cash drawer” as an automated action please click here.

Geelus supports multiple payments and different payment methods on each order.

e.g. your client chooses to pay half of the total amount when drop off and the rest upon pick up. He/She would like to pay the first half using credit card and second half by cash. Using Geelus POS system you can easily handle complicated payments like these, and the data can be viewed easily at any time – broken up into different payment methods.

You can create as many payment methods as you like and track the payments that use the new payment methods in the report.

Payment method is used for:

1. Payment
2. Loyalty
3. Store credit

For more details on how to set-up and use payment methods, please click here.

To facilitate the use of software especially once the transaction numbers grow more than five figures, you can use bar code feature to speed up the transaction/contact search.

You can also use the Searchable ID feature to check if customer exists when giving an ID. Searching for customers has never been this fast and easy.

This feature can greatly help building customer loyalty in addition to facilitating the transactions/contact search.

All bar code scanners are supported.

The tailoring / alterations tags are an inseparable of most of the clothing alterations / tailoring businesses. These types of tickets/ tags should be stapled to each garments for the purpose of  knowing what jobs to be done on each item and tracking.

These tags can also be scanned to mark the job done or collected.

Please find a sample of these tags below:

Upon placing a new transaction, the system will automatically print a dry cleaning/laundry tag for each item. These types of tickets should be stapled to the garments for the purpose of tracking. The type of paper used is “Wet Strength Paper” to ensure durability throughout the washing and dry cleaning processes.

When the new transaction is submitted, depending on your settings, receipt(s) will be automatically printed from the receipt printer. All data in the receipt is configurable. There are two types of receipts:

Customer receipts – includes your business name, address, working hours, website, email, contact details and order details.

Store receipts – includes only the order details to minimize the amount of paper used.

Depending on the configuration, bar code is also printed at the end of each receipt.

Note: You can add more details on the receipts by applying the following available tags:

• Logo
• Title
• DisplayName
• FirstName
• LastName
• Phone
• Email
• Street
• CitySuburb
• State
• ZipPostCode
• Country
• TotalPoints
• NewPointsEarned
• CurrentTime
• CurrentDate
• CurrentDay
• ShortCurrentDay
• ServedBy
• TotalPaid
• PaymentMethods
• Payments
• TotalDue
• TotalIncTax
• TotalExTax
• TotalTax
• ChangeDue
• Barcode
• TransactionId
• TransactionDate
• TransactionTime
• TransactionDay
• ShortTransactionDay
• TransactionDetails
• TotalPieces
• TotalCategoryPieces
• DueDate
• DueTime
• DueDay
• ShortDueDay
• Notes
• TotalSurchargeDiscount
• TransactionSurchargeDiscount
• PublicPageUrl
• PaymentPageUrl
• CreditCardInfo

For more details on how to set up customer and store receipts please click here.

The software is compatible with a wide range of devices and tablets, each type of hardware and OS has different compatibility with peripheral hardware. This includes thermal printers, scanners and cash drawers.

For more details on recommended hardware, peripherals and computer specs, please click here.

State of the art, end to end appointments system supporting the features below:

• Customer requests for an appointment on Geelus website, your own website (white label), or from a mobile customer app.
• Automatically allocating the appointments according to the employees’ working hours and availability.
• Disallowing the bookings if there is no availability.
• Fully integrated with existing in-store app, customer app, calendar, navigation in Geelus.
• Automatic reservation of the timeslots upon bookings.
• Support for an unlimited number of email or text (SMS) notifications or reminders to customers, staff, or a fixed email or phone number:
• Works on all devices and platforms (Tested on Mac, Windows, Linux, iPad, iPhone, Android…)
• Charge in advance or in-store
• Engaging customers by starting the booking instantly and then signing up for an account or log in.
• Support for adding additional fee(s) (like booking fee) automatically.

You can setup rostering for each staff for coming days, months or years, include or exclude days or add/remove exceptions.

This will then nicely integrate with the “Pickup/delivery” and “Appointments” system in Geelus.

Enjoy the ease of online or in-store payments through Geelus.

• Customers’ online payments can be made by simply sending a PDF or HTML invoice with a link to payment or invoice page. Customers can click on a link and process the payment. Once paid, Geelus will mark the transaction as paid and send you or your  customer relevant notifications.
• In-store payments can also be integrated with Geelus. This means once you click pay, Geelus will show the amount on your card machine and makes sure the payment is successful before submitting the transaction. So there is no chance of declined or missed payments.

Take advantage of the “Select`n Action tool for anything from racking the clothes, sending text messages to your customers or marking the jobs done or paid.

Simply select one or more actions you wish to be done, and then scan through the pile of receipts, fast and efficient!